Terms of service

Effective Date: 23/05/2026

Welcome to Saipal Enterprises. By accessing, browsing, or using our website, or by placing an order through our online store, you agree to the Terms of Service outlined below. Please read these terms carefully before using our website.

1. Business Information

Business Name: Saipal Enterprises
Legal Name: SAIPAL
Business Type: Proprietorship
GSTIN: 27ORNPS0814L1ZY

Registered Address:

Floor No. 6
Building No. 5
Name of Premises/Building: SAIPAL
Akola New Bypass
Akola, Maharashtra – 444002
India

2. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these terms, please do not use our website or place an order.

3. Use of the Website

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Provide false or misleading information.
Attempt to gain unauthorized access to our website or systems.
Interfere with the website's security or functionality.
Copy, reproduce, or commercially use website content without authorization.
Use the website in a manner that may harm our business, customers, or services.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, colours, sizes, specifications, and availability displayed on our website are accurate.

Minor variations may occur due to photography, lighting, manufacturing differences, or individual screen settings.

We reserve the right to correct errors, update information, or modify product availability when necessary.

5. Pricing

Product prices displayed on the website may change from time to time without prior notice.

Applicable taxes, shipping charges, discounts, and other charges, where applicable, will be displayed during the purchasing process.

If an obvious pricing or technical error affects an order, we may contact the customer regarding the available options before fulfilling the affected order.

6. Orders

When you place an order, you are submitting a request to purchase the selected products.

We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including situations involving:

Product unavailability
Incorrect pricing or product information
Payment problems
Suspected fraudulent activity
Incorrect customer information
Delivery restrictions

If an order is cancelled after payment has been received, any applicable refund will be processed according to our Return & Refund Policy.

7. Payments

Payments may be processed through authorized third-party payment providers.

Customers are responsible for providing accurate payment and billing information.

You must not share confidential payment credentials such as OTPs, UPI PINs, card PINs, CVVs, or passwords with anyone claiming to represent Saipal Enterprises.

8. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Estimated delivery times may vary depending on the destination, courier service, weather, holidays, operational conditions, and other circumstances beyond our reasonable control.

Customers are responsible for providing an accurate and complete delivery address.

9. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

10. Intellectual Property

Unless otherwise stated, website content including logos, text, graphics, photographs, product images, designs, layouts, and other materials may be owned by or lawfully used by Saipal Enterprises.

Unauthorized copying, reproduction, modification, distribution, or commercial use of such content is prohibited.

11. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, hosting providers, analytics services, and other technology providers.

Your use of such services may also be subject to the terms and policies of the respective third parties.

12. Website Availability

We make reasonable efforts to keep our website available and functional. However, uninterrupted or error-free access cannot be guaranteed.

The website may occasionally be unavailable because of maintenance, technical problems, security updates, network issues, or circumstances beyond our reasonable control.

13. Customer Responsibilities

Customers are responsible for:

Providing accurate personal and delivery information.
Reviewing product details before placing an order.
Keeping account and payment information secure.
Checking products after delivery.
Following the applicable return and refund procedures.

14. Limitation of Liability

To the extent permitted by applicable law, Saipal Enterprises shall not be responsible for losses arising from circumstances beyond our reasonable control, including courier delays, third-party service interruptions, technical failures, natural events, or other unforeseen circumstances.

Nothing in these Terms is intended to exclude or restrict consumer rights that cannot legally be excluded.

15. Governing Law

These Terms of Service shall be governed by the applicable laws of India.

Any dispute relating to our website, products, orders, or services shall be handled in accordance with applicable Indian law and the jurisdiction rules applicable to the relevant matter.

16. Changes to These Terms

Saipal Enterprises may update these Terms of Service from time to time to reflect changes in our business, website, products, services, or applicable legal requirements.

The updated version published on this page will apply from its stated effective date.