Privacy policy

Effective Date: 23/05/2026

At Saipal Enterprises, we respect your privacy and are committed to protecting the personal information you provide while using our website and purchasing our products. This Privacy Policy explains how we collect, use, and protect your information.

1. Business Information

Business Name: Saipal Enterprises
Legal Name: SAIPAL
Business Type: Proprietorship
GSTIN: 27ORNPS0814L1ZY

Registered Business Address:

Floor No. 6
Building No. 5
Name of Premises/Building: SAIPAL
Akola New Bypass
Akola, Maharashtra – 444002
India

2. Information We Collect

When you browse our website, place an order, or contact us, we may collect:

Full name
Phone number
Email address
Billing and delivery address
Order and purchase details
Payment and transaction information
Information provided during customer support
Information required to process returns, refunds, or exchanges

3. How We Use Your Information

Your information may be used to:

Process and fulfil your orders
Arrange shipping and delivery
Confirm and update orders
Process payments
Handle returns, exchanges, and refunds
Provide customer support
Improve our products and website
Prevent fraudulent or unauthorized transactions
Comply with applicable legal requirements

4. Payment Information

Payments may be processed through authorized third-party payment providers.

We do not intend to store sensitive payment credentials such as card PINs, CVVs, UPI PINs, or banking passwords on our website.

Customers should never share OTPs, UPI PINs, CVVs, passwords, or other confidential banking information with anyone claiming to represent Saipal Enterprises.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.

You may control cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Sharing of Information

We may share necessary information with trusted service providers required to operate our business, including:

Payment providers
Courier and logistics partners
Website and hosting providers
Technology and security providers
Customer-support providers

We do not intend to sell or rent customers' personal information to third parties.

Information may also be disclosed where required by applicable law or lawful government or regulatory authorities.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no electronic storage or transmission system can be guaranteed to be completely secure.

8. Data Retention

We may retain personal information for as long as reasonably necessary for order processing, customer support, business records, legal obligations, dispute resolution, and legitimate business purposes.

When information is no longer required, it may be securely deleted or anonymized where reasonably practicable.

9. Third-Party Links

Our website may contain links to third-party websites or services.

Saipal Enterprises is not responsible for the privacy practices, content, or security of third-party websites. Customers should review the privacy policies of those services before providing personal information.

10. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

Requests can be made through the customer-support/contact options available on our website.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.

12. Contact Information

For questions or concerns regarding this Privacy Policy or the handling of your personal information, please use the customer-support/contact options available on the Saipal Enterprises website.

Business Name: Saipal Enterprises
Legal Name: SAIPAL
GSTIN: 27ORNPS0814L1ZY

Address:
Floor No. 6, Building No. 5
SAIPAL
Akola New Bypass
Akola, Maharashtra – 444002
India